What we promise

25-minute response guarantee

We guarantee arrival within 25 minutes anywhere in London. If we're late, we'll explain why — but it rarely happens.

Upfront pricing guarantee

You'll know the exact price before any work begins. No hidden fees, no surprise charges.

90-day workmanship warranty

All our work comes with a 90-day warranty on parts and labor. If something isn't right, we come back and fix it at no charge.

Real person answers 24/7

When you call, you'll never get a machine or voicemail. A real, local technician answers your call.

No damage guarantee

We use non-destructive entry methods for car and home lockouts. If we cause damage, we'll repair it at our expense.

Licensed & insured guarantee

Every technician is fully licensed, bonded, insured, and background-checked. You can verify our credentials.

90-day warranty — what's covered

Parts and labor on all lock installations, rekeying, lock repairs, and key cutting. If a lock we installed fails within 90 days, we replace it at no charge.

Not covered: Physical damage caused by misuse, lost keys (but we'll cut replacements at a discount), or locks damaged by forced entry attempts.

How to claim your warranty

1
Call us

Call (226) 314-1717

2
Describe the issue

Tell us what's wrong

3
We schedule a visit

Usually same or next day

4
We fix it for free

No charge. No hassle.

Why we can make these promises

Experienced team

Our technicians average 10+ years of experience.

Quality parts

We use high-quality locks, keys, and hardware from trusted brands.

Thousands of happy customers

98% satisfaction rate and hundreds of 5-star reviews.

We're local

We live and work in London. Our reputation matters to us.

What customers say about our guarantees

★★★★★
"Called at 3am for a car lockout. They arrived in 20 minutes, gave me the price upfront, and had me back in my car in 10 minutes. No hidden fees."
- Mike R.
★★★★★
"Had an issue with a lock they installed 2 months later. One call, they came back the next day and fixed it for free. Warranty honored without any argument."
- Linda T.

Ready to work with a locksmith who guarantees their work?

Call us — we'll prove it.

📞 Call (226) 314-1717
📞 ↑ Back